Privacy Policy

Privacy Policy

Confidence in Communication, LLC Privacy Policy

Your Information. Your Rights. Our Responsibilities.

Introduction. Confidence in Communication, LLC (“Confidence in Communication”, “C in C”, “we”, “us”, or “our”) operates the website located at confidenceincommunication.org as well as in-person operations located at 2713 N. Campbell Ave., Suite D, Tucson, AZ 85719.

Please read the Privacy Policy carefully so that you can understand how Confidence in Communication collects, uses, and discloses information from and/or about you when you use a Site or the Services. If you do not understand any aspect of our Privacy Policy, please feel free to contact using the information found at the end of the Privacy Policy.

This Privacy Policy is a part of the Confidence in Communication Terms of Use so by accepting the Terms of Use, you are consenting to the use and disclosure of your personal information as outlined in this Privacy Policy.

HIPAA. In addition, the Therapists that you interact with when using the Services are required by to follow all protocol outlines in the Health Insurance Portability and Accountability Act (“HIPAA”).

Third Party Sites. This site may contain links to other sites. Confidence in Communication does not share personal information with those sites, unless specifically authorized by you. Confidence in Communication is not responsible for the privacy policies of any site linked to this website and not wholly owned and controlled by Confidence in Communication, its affiliates and subsidiaries. We aim to work with trusted partners and organizations which are also bound by state and federal laws governing privacy and security; however, we encourage users to be aware when you leave our Site and to review any privacy policy of a non- Confidence in Communication site.

Important Definitions. When we use the term “Personal Information” in this Privacy Policy, we mean information about you that is personally identifiable to you, such as your contact information (e.g., name, address, email address, or telephone number), personally identifiable health or medical information (“Health Information”), and any other non-public information that is associated with such information (collectively, “Personal Information”). When we use the term “De-Identified Information”, we mean information about you but that does not identify you.

The Personal Information we collect or maintain may include:

  1. Your name, age, email address, username, password, and other registration information.
  2. Health Information that you provide us, which may include information or records relating to your medical or health history, health status and laboratory testing results, diagnostic images, and other health related information.
  3. Health information about you prepared by the health care provider(s) such as medical records, treatment and examination notes, and other health related information.
  4. Billing information that you provide us.
  5. Other information you provide related to our services.

We may use your Personal Information for the following purposes (subject to applicable legal restrictions):

  1. To provide you with services
  2. To improve the services offered – by performing quality reviews and similar activities
  3. To create De-identified Information such as aggregate statistics relating to our services
  4. To notify you when of schedule changes or conflicts
  5. To market and promote services offered to you
  6. To fulfill any other purpose for which you provide us personal information
  7. For any other purpose for which you give us authorization

You can “opt out” of receiving direct marketing or market research information by emailing us at rshoemaker@confidenceincommunication.org

We may also disclose Personal Information that we collect or you provide as permitted or allowed by law, as follows:

  1. To Confidence in Communication, LLC and Therapists contracted with Confidence in Communication, LLC.
  2. To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  3. As required by law, which can include providing information as required by law, regulation, subpoena, court order, legal process or government request.
  4. When we believe in good faith that disclosure is necessary to protect your safety or the safety of others, to protect our rights, to investigate fraud, or to respond to a government request.
  5. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Confidence in Communication’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information maintained by the Site is among the assets transferred.

De-Identified Information. We may use De-Identified Information created by us without restriction. 

Security of Information Collected. We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your Personal Information. However, since electronic communication is not a 100% secure activity, we cannot guarantee, ensure, or warrant the security of any information you transmit to us through that medium. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Please note that e-mails you send to us may not be encrypted, and we strongly advise you not to communicate any confidential information through these means.

Modification of Information. You can update some of your personal information through our Site. Requests to modify any information may also be submitted directly to: rshoemaker@confidenceincommunication.org

Report Violations. You should report any security violations to us by sending an email to rshoemaker@confidenceincommunication.org

Changes to our Privacy Policy. We may change this Privacy Policy from time to time in the future. We will post any revised version of the Privacy Policy on this page and at other places we deem appropriate. Continued use of our service following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes. By using our services, you are agreeing to our collection and use of personal information and other data as described in this privacy policy, both as it exists now and as it is changed from time to time.

Questions and How to Contact Us. If you have any questions, concerns, complaints or suggestions regarding our privacy policy or otherwise need to contact us, please email us or contact us by US postal mail at the following address:

Confidence in Communication, LLC. 

2713 N. Campbell Ave. Suite D

Tucson, AZ 85719

rshoemaker@confidenceincommunication.org

928-848-8394